Dexcon Global

Stay Connected:


What to Consider If Buying From Online Medical Supply Stores

Online shopping has become a popular trend because of its convenience. Presently, most people even shop for medical supplies on various online platforms. Given the increasing demand, many medical equipment suppliers have also started selling their products online. However, not all suppliers are as reliable as how they present themselves. As the pandemic still directly impacts everyone’s health, one should remain careful when buying medical products online. Here are a few factors to consider if you plan to get your medical supplies online.

The Reputation of the Medical Supply Store

With the growing number of manufacturers and suppliers in the healthcare industry, it could be difficult to determine whether a product is genuine or fake, particularly when the transaction is done online. This is why you should carefully research and narrow down your potential medical supply store or medical equipment supplier. If possible, work with those who are familiar with the industry and ask for their recommendations. Be sure to work only with reputable brands or stores. These are medical equipment suppliers who are licensed and known to provide quality service.

Quality of Medical Supplies

You shouldn’t trade the quality of your medical supplies with their price. Quality is crucial in the healthcare industry. Quality medical products offer lower risks and better products. To ensure quality products, your medical supply store should have medical supplies that are ARTG-listed or approved by the TGA.


Price is always a key consideration. Remember that low prices do not always mean the best value for money. If your supplier has a poor product or service, you may incur additional costs for replacements or returns.

Variety of Products

A good medical supply store will have a wide range of medical products. This will allow you to check their inventory and see which products fit your requirements.


When choosing a medical supply or equipment supplier, you should also consider their location. A local store can decrease the risk to your business and boost its sustainability. It offers flexibility, greater control and less supply chain costs to you. By contrast, using a distant supplier might mean additional freight costs, as well as longer delivery times.

After-Sales Service

A problem may still occur within the first 30-90 days after your purchase, regardless of the quality of the medical supplies and equipment. If you’re looking to purchase from a medical supply store online, ensure that it can provide support after you receive your supplies. Does it have a policy with regard to the replacement of malfunctioning equipment? A good medical supply store will resolve the issue and give you a replacement.


It’s easy to see reviews when buying online because customers are usually eager to share their experiences with a supplier. So, before you purchase your supplies, research the reviews of your potential vendor. The best medical supply store will take pride in customer satisfaction. Quality customer service, which meets the demands and budget of the client, will always result in positive reviews.

Frequently Asked Questions

If the idea of running a medical-related business sounds like an excellent opportunity to earn money, then now is the perfect time to start your medical supply store business. Not only does it present an ideal opportunity to create financial freedom, but it’s also a cost-effective way to gain particular medical knowledge, especially when providing supplies for health facilities. Selling hospital supplies at the time of the pandemic is profitable as it is, but selling online allows you to tap into a broader market without the need to set up various shops across the country.

The country currently imports 90 per cent of its pharmaceuticals, of which 22 per cent of it came from the United States. Meanwhile, 57 per cent of the imports came from European countries, and at least 1.7 per cent came from China. The demand for medical supply store businesses is expected to grow with the continuous medical technological advances, aging population and various health-related issues that everyone encounters. The market will continue to increase even further as the growing population relies on the healthcare system for the needed care.

Dexcon | Leading Medical PPE Supplier in Australia

Are you looking for a reliable supplier of medical devices and personal protection products? We’ve got you covered! Dexcon is a leading medical PPE supplier in Australasia. We ensure that all our products pass the required quality tests to meet our client’s demands. Also, we have partnered with the most trusted manufacturers in the healthcare and safety industry so we can provide our clients with high-quality products and services. For more information about our PPE and medical products contact us today.

Post you might want to read...

Since the COVID-19 pandemic, people have realised the importance of masks. Previously, masks were worn in polluted cities to protect the lungs …

Surgical masks play a crucial role in preventing the spread of infectious diseases. For years, healthcare professionals have used them to keep …

Medical devices and products have many advantages but need regulation for safe usage. The effectiveness of a device is determined by the …

For generations, healthcare professionals and patients have relied on personal protective equipment (PPE) to shield them from infectious diseases. In Australia, the …